OPERATIONS MANAGER 

The Arab American Association of New York (AAANY) seeks an experienced and organized managerial professional for the position of Operations Manager. The Operations Manager plays a critical role in maintaining facilities at both our office and our off-site Adult Education space, supporting staff and programs, and ensuring smooth day-to-day operations of AAANY. The Operations Manager reports to the Deputy Director.  

ROLES AND RESPONSIBILITIEs:

  • Manage vendor relationships and ensure timely payments
  • Stock and order adequate supplies for programs and general office operations
  • Maintain and troubleshoot office equipment and office technology
  • Manage meeting spaces and schedule usage of space
  • Oversee and support our reception area and client intake process
  • Act as primary facilities manager, interfacing with building management, and ensuring the space remains safe, clean, and workable for two separate offices
  • Collecting and addressing client feedback and requests
  • Managing a basic office management budget

QUALIFICATIONS:

  • At least 1-2 years of work experience in a traditional office required, and preferably a familiarity or experience with community-based organizations.
  • At least 1-2 years of management experience, including project, team, and/or space management
  • Extremely well-organized and manages their time effectively
  • Experience troubleshooting office technology is especially desired
  • Ability to multi-task effectively & comfort working in a fast-paced environment
  • Problem-solving nature, responds with urgency and creativity
  • Familiarity with QuickBooks and basic database software preferred
  • Excellent communication skills, including in person, by phone, and by email
  • Cultural competency and experience working in urban communities of color
  • Multilingual speakers are preferred but not required (spoken Arabic is a significant advantage)

Salary & Benefits: 

Salary: $28,000 per year for a 30-hour work week. Opportunities for professional development are available and encouraged.

Benefits include a basic health plan partially subsidized by the organization and 15 paid vacation days. 

HOW TO APPLY:

To apply please send a cover letter, resume, and writing sample to applications@ArabAmericanNY.org with “Operations Manager” in subject line.