Social Services &
Case Management
Practical Support for Individuals and Families
AAANY helps community members connect with essential benefits, services, and local resources.
Our team provides guidance with SNAP and other food benefits, HRA resources, housing support, Medicare, Medicaid, and personalized case management. We may connect clients with trusted agencies and community partners.
GET SOCIAL SERVICES HELP
Need help accessing public benefits, food resources, healthcare coverage, housing support, or other essential services?
Contact our Social Services team. We’ll support you in navigating available services and accessing the resources you need.
SERVICES WE PROVIDE
Benefits Enrollment & HRA Support
Receive guidance with eligible public-benefit programs and HRA resources.
Our team may help clients understand available programs, organize information, prepare applications when assistance is available, and identify appropriate next steps.
Benefits Enrollment & HRA Support
Receive information, resource navigation, and referrals related to housing needs.
Our team may help clients identify appropriate housing programs, organize documents, understand available resources, and connect with housing agencies or community organizations.
AAANY cannot guarantee housing availability or placement.
SNAP & Food Assistance
Receive support navigating SNAP and other food-benefit resources.
Assistance will include application guidance, document preparation, help understanding notices, and connections to available food resources.
Medicare & Medicaid Support
Receive guidance related to Medicare, Medicaid, and available healthcare coverage resources.
Assistance depends on individual circumstances, eligibility requirements, and current program capacity.
Personalized Case Management
Our case-management team works with clients to understand their needs and identify appropriate services and resources.
Support will include:
Individual needs assessment
Benefits and resource navigation
Application guidance
Document organization
Referrals to trusted providers
Follow-up when appropriate and available
Success Stories
A New Beginning After an 11-Year Wait
After waiting 11 years following his housing lottery application, one community member received the keys to his new home. Over the previous two years, AAANY’s Social Services team supported him by renewing his application and following up throughout the process. This long-awaited milestone marked a well-deserved new beginning for him and his family.
